|Mission Statement: To enhance the quality of life for every person in Marinette County by receiving and transmitting emergency and non-emergency calls for assistance by dispatching Law Enforcement, Fire and Emergency Medical Service agencies promptly, efficiently, and professionally, thereby helping to save lives, protect property and assist the public: making Marinette County a safer place to live, work and visit.
Marinette County Dispatch/911 provides 24-hour dispatching service to police, fire and rescue agencies in Marinette County. The Marinette County 911 center serves all of Marinette County, consisting of approximately 44,000 people spanning nearly 1,500 square miles. Dispatchers perform various tasks, using E911 capabilities, CAD (Computer Aided Dispatch), State and National Computer programs as well as radio transmitters according to FCC rules and regulations. Dispatchers also serve as a primary information resource for law officers, EMS, and fire personnel as well as the general public. When you have a question or need help, dispatchers are only a call away. In case of Emergency dial 911, for general inquiries or non-emergency calls dial 715-732-7627.
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There are currently 14 telecommunicators or dispatchers employed at the Marinette County Dispatch/911 Center. These 14 dispatchers are responsible for monitoring radio traffic on 17 radio frequencies, which includes 18 fire departments, 12 rescue squads, and 8 law enforcement agencies. Marinette Dispatch is also a backup facility for Oconto Dispatch and has the capabilities to page and communicate with all responders for Oconto County. Marinette Dispatch is also a National Weather Service Alert (NAWAS) relay point for Oconto and Florence Counties. When the dispatchers are at work monitoring the frequencies they are also multi-tasking by answering E911 lines, cell 911 phones, and administrative telephone calls. The dispatchers are also responsible for record entry into the state and national computer system for warrants, injunctions, stolen articles, vehicles, missing persons and the list goes on. There may be times when the dispatcher may not be readily available to assist you, please be patient, your call will be answered and a solution will try to be reached. The dispatcher must determine the level of priority for a call, a high priority would be violent crimes, crimes in progress, house fires, or any call that would put life or property in immediate danger. Low priority would be barking dogs or calls where there is no threat to life or property.
||Kirsten Burmeister - Communication Director
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||2161 University Drive
Marinette, WI. 54143